By using TopCare, a service offered with the two available plans TopCare and TopCare+, the member shall agree to the Terms and Conditions of this Service. The medical services provided to you by TopHealth Medical Clinics, Inc are in compliance with any and all requirements applicable to the physician in the exercise of his / her profession.
1. The Customer and the User. TopCare is offered only to any client who availed the membership and registered with their full personal information including Fist name, Middle name, Last name, Date of birth, Nationality, Phone number, Email address and Registered address.
2. Membership. The availability of membership for TopCare is open to anyone of at least fifteen (15) years old of age, with a valid identification card from any government authority.
Should the member be unable to write or incapacitated, the authorized Person shall act on his/her behalf.
Upon membership registration, it is therefore considered that the member has fully understood, consented, and accepted these Terms and Conditions. Along with the Data Privacy for collection of sensitive personal identifiable information.
4. Period of Validity. One Year from the date of Registration. The date of Registration is considered in the date of submission of the online form of registration. Renewals may take place one month prior to expiration date. The payment for TopCare is non-refundable.
5. Service Coverage. Payment of TopCare membership will be done by the individual under the terms agreed on the fully accomplished TopCare registration form and will cover the usage of the services done by the members enrolled to the program. The payment only includes the medical services included on the TopCare Plans (TopCare and TopCare+).
Scope of coverage inclusions applies to each plan:
TopCare
TopCare+
6. Discounts. The TopCare discounts are not in conjunction with any other offer, special promotion or discounts and Senior Citizen / PWD and other promotional rates.
7. Teleconsult for Primary Care Physician consultation. The service consists in offering the user unlimited service for TopHealth Teleconsult for consultation with a Primary Care Physician. To avail the service, you must have equipment that allows you to access the internet, including a video call platform for the Teleconsult.
TopHealth Teleconsult is not for emergency situations. For emergency situations, member is advised to go to the nearest hospital in your area and seek immediate assistance from medical emergency personnel. The services provided by the Licensed Physicians via TopHealth Teleconsult are not intended to substitute or replace a professional face to face medical consultation. You can check the Terms and Conditions of TopHealth Teleconsult by PRESSING HERE
8. Substitution of Annual Physical Exam (APE). The one-time FREE Annual Physical Exam can be substituted by a one-time FREE Pre-employment examination covering the exact same services as described above.
9. Medical Certificate not included. The FREE primary care consultation does not include medical certification. The Medical Certificate shall be requested with the Medical Records Officer at the clinic and is subject to applicable fees.
10. Limitations on Use and Disclaimer of Warranties. You acknowledge that your use of TopHealth Teleconsult features is entirely at your own risk and that you accept full responsibility for all associated with them. The TopHealth Teleconsult services are provided "as is" and "as available," with no expressed or implied warranties. TOPHEALTH MEDICAL CLINICS INC, to the extent permitted by law, disclaims implied warranties, including any warranty that the service is or will be of satisfactory quality, accuracy, or timeliness. TOPHEALTH MEDICAL CLINICS INC makes no warranty that TopHealth Teleconsult or its information or content will meet your needs, will be error-free, reliable, accurate, timely, useful, adequate, complete, or suitable, or that any defects will be corrected.
11. Indemnification. You agree to defend, indemnify, and hold TOPHEALTH MEDICAL CLINICS INC harmless from and against any and all rights, demands, losses, liabilities, damages, claims, causes of action, actions, and suits (whether at law or in equity), fees, costs, and attorneys' fees (including appellate level) arising, directly or indirectly, out of or in connection with your use or misuse of the TopCare, your breach of this Terms and Conditions, the relationship with TOPHEALTH MEDICAL CLINICS INC
12. Miscellaneous provisions. The use of TopCare constitutes acceptance of TopHealth Medical Clinics Inc rules and regulations governing TopCare services. TopHealth Medical Clinics Inc reserves the right to change the terms and conditions at any time.
13. Termination. From the date indicated on the registration form filled in by the customer and TOPHEALTH MEDICAL CLINICS INC and during the period also specified in the same registration activity, you can use TopCare and the services it contains. Failure by you, the Customer, to comply with the Terms and Conditions, including failure to pay for the Service, will automatically result in the immediate termination of the Services by TOPHEALTH MEDICAL CLINICS INC. TOPHEALTH MEDICAL CLINICS INC reserves the right to terminate your use of the TopCare if you or the customer who registered you for the Service to comply with these Terms and Conditions or for any other reason at TOPHEALTH MEDICAL CLINICS INC's sole discretion.
14. Notices. Any written notices or other communications to you will be addressed and sent to your email address or to your mobile phone number which you provided when you registered to the TopCare. Any written notices or other communications to TOPHEALTH MEDICAL CLINICS INC will be addressed and sent to TopHealth Medical Clinics Inc, 2F SM City San Lazaro, Felix Huertas cor Lacson Avenue, 1014 Sta Cruz, Manila, Metro Manila.
15. Relationship and No Third Party Rights. The TopCare Terms and Conditions does not, in any case, create a doctor-patient relationship between you and TOPHEALTH MEDICAL CLINICS INC. Unless expressly provided herein, nothing in this terms and conditions is intended to confer any rights or remedies under the conditions other than you and TOPHEALTH MEDICAL CLINICS INC.
16. Changes to the Terms of Use. TOPHEALTH MEDICAL CLINICS INC may change the provisions of this Terms and Conditions at any time. You can review the most current version by clicking on the TopCare’s “Terms and Conditions'' link on the Site www.tophealth.ph. If you continue to use The TopCare after TOPHEALTH MEDICAL CLINICS INC makes changes to the provisions of this Terms and Conditions, you are signifying your acceptance of the changes. You are responsible for checking these terms and conditions periodically for any changes.
17. Data Privacy. The request of personal information on this online form is done with the sole purpose of processing and managing your request. In accomplishing the information requested, you agree that TopHealth Medical Clinics Inc and/or its subsidiaries or shareholder companies will process these Personal Information relating to you. Such processing of Personal Information may include its collection, recording, updating, modification, retrieval, use, and retention. You are also consenting to: 1. Making your Personal Information available to the relevant employees of TopHealth Medical Clinics Inc and any service provider that may be involved in the process and management of this event; 2. The processing of your Personal Information for generating statistical data relevant to this specific activity; 3. The retention by TopHealth Medical Clinics Inc of your Personal Information for the period necessary for the purpose of this request. We will dispose of your Personal Information upon the lapse of the Personal Data Retention Period in accordance with applicable laws and regulations. You are entitled to certain rights in relation to the Personal Information that may be collected from you, including the right to access, correction, and to object to the processing of the same. Your information will be held securely and will not be made available to third parties others that the ones require to provide this service without your expressed consent. By registering to TopCare, you hereby certify that you understand the foregoing and that you are giving your consent to the processing of your Personal Information and Sensitive Personal Information under the terms and conditions provided above, and to contact you in case it is required to process your request. You can review TopHealth’s Data Privacy policy by PRESSING HERE
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